Chatwoot Integration – Terms of Service

Effective Date: August 27th, 2026

Application Name: Chatwoot Integration

Entity Name: Bengal Creative Media Ltd. (“we,” “us,” or “our”)

1. Acceptance of Terms

By messaging our Facebook Page(s) or our clients Facebook Page(s), you agree to be bound by these Terms of Service.

2. Description of Service

We provide live customer support management on behalf of our agency and managed clients using the Chatwoot communication platform.

3. Acceptable Use

You agree not to send messages containing unlawful content, malware, spam, harassment, or abusive language. We reserve the right to end communications or block users who violate these terms.

4. Limitation of Liability

Messaging services are provided on an “as is” basis without warranties. We are not liable for message transmission failures or service disruptions caused by third-party platforms, including Meta infrastructure.

5. Contact Information

For privacy or terms inquiries, contact us at:

Email: appdevelopment@bengalcreativemedia.com

Website: https://bengalcreativemedia.com